Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah.


Job Description

We are seeking a professional and organized Public Area Supervisor to join our team in Jeddah, Saudi Arabia. The successful candidate will be responsible for overseeing the cleanliness and maintenance of all public areas within our facility, ensuring a welcoming and safe environment for guests and staff.

Supervise and coordinate the activities of public area cleaning staff
Develop and implement cleaning schedules and procedures to maintain high standards of cleanliness
Conduct regular inspections of public areas to ensure compliance with cleanliness and safety standards
Manage inventory of cleaning supplies and equipment, placing orders as needed
Train new staff members on proper cleaning techniques and safety protocols
Address and resolve guest complaints or concerns related to public areas
Collaborate with other departments to ensure seamless operations
Implement and maintain safety and sanitation standards in accordance with local regulations
Prepare reports on cleaning operations, staff performance, and areas for improvement
Continuously seek ways to improve efficiency and guest satisfaction

Qualifications

3-5 years of experience in hospitality or facility management
Previous supervisory experience in a similar role
Strong organizational and time management skills
Excellent communication and interpersonal abilities
Proven problem-solving skills and attention to detail
Proficiency in inventory management systems
In-depth knowledge of cleaning procedures and safety protocols
Understanding of hospitality industry standards
High school diploma or equivalent (required)
Bachelor's degree in Hospitality Management or related field (preferred)
Certifications in safety and sanitation (preferred)
Ability to work flexible hours, including weekends and holidays
Physical stamina to walk and stand for extended periods
Familiarity with local regulations and cultural sensitivities in Jeddah, Saudi Arabia

Additional Information

Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.