Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah.
Job Description
We are seeking a dynamic and experienced Health Club Manager to join our team in Jeddah, Saudi Arabia. The ideal candidate will be responsible for overseeing all aspects of our state-of-the-art health club, ensuring exceptional member experiences, and driving business growth.
Manage daily operations of the health club, including staff supervision, scheduling, and facility maintenance
Develop and implement strategies to increase membership sales and retention
Oversee financial operations, including budgeting, expense control, and revenue optimization
Ensure compliance with health and safety regulations and maintain a clean, safe environment for members and staff
Create and manage fitness programs and classes to meet member needs and industry trends
Train and mentor staff to deliver high-quality customer service and maintain professional standards
Collaborate with marketing teams to develop and execute promotional campaigns
Handle member inquiries, feedback, and complaints to maintain high satisfaction levels
Stay updated on industry trends and implement innovative ideas to improve club offerings and member experience
Qualifications
Bachelor's degree in Business Administration, Sports Management, or related field
3-5 years of experience in health club or fitness facility management
Strong leadership skills with the ability to motivate and develop a team
Excellent customer service orientation and interpersonal skills
Proven track record in financial management and budgeting
Proficiency in health club management software and MS Office suite
In-depth knowledge of fitness industry trends, equipment, and best practices
Current fitness certifications from recognized organizations (e.g., ACE, NASM, ACSM)
Experience in marketing and sales strategies for membership growth
Excellent problem-solving and decision-making abilities
Strong communication skills in English; Arabic language skills are a plus
Familiarity with health and safety regulations in the fitness industry
Additional Information
Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.
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