Synopsis
In this role, you will ensure that Fraud is prevented as far as possible or if it does occur, that it is detected and dealt with swiftly. Fraud Prevention is the most cost-effective way to prevent loss through fraud.
Accountabilities
Identify, trace, investigate and monitor fraudulent and suspicious activities within customers’ accounts and transactions on behalf of the organization, while making sound subjective decisions to close or restrict risky transactions Determine if there is improper activity involved, and determine if there is any risk to the customers
Keeping track of what is going on, handling information from various sources, and following up in a methodical manner that stops fraud from progressing. Develop and determine patterns of fraud over certain areas and identify loopholes in security
Should have the technical knowhow to access and monitor activity and data from multiple sources needed to investigate activities. Assist the Manager with collection of data required to mitigate fraud.
Use technology to conduct research, correspond with internal business units and colleagues, leverage data, and monitor activity
Identify system improvements to eliminate risk of fraud
Assist the Manager, in identifying fraud trends, creating mitigation strategies and recommending fraud detection strategy changes
Regularly update on professional knowledge that will assist in the job and keep abreast of the latest trends on fraud.
Education & Experience
Bachelor’s degree in Computer Science, Statistics, Mathematics or any related field
Minimum 2 years’ relevant experience
Strong analytical and problem-solving skills with the ability to think creatively and "outside-of-the-box". Knowledge and experience in working on SQL is a must.
Proficient in Microsoft Excel and knowledge of Tableau preferable
Excellent interpersonal, communication and report writing and presentation skills.
About Etihad Airways
Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world’s leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad’s codeshare partners, Etihad’s network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. All this ties into Etihad’s ambitious Journey 2030 strategy. The airline plans to double its fleet size and triple the number of customers over the next six years as it sets out to be the airline everyone wants to fly!
To learn more, visit etihad.com
Recruitment Fraud Alert
Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent and contact ethicscompliance@etihad.ae
Resume Keyword Practices to Avoid
We’ve established that using resume keywords throughout your application boosts your chances of a human hiring manager seeing it.
However, be careful not to overdo it.
Packing your resume full of keywords is almost as bad as not including any at all.
Don’t forget that a real person will (hopefully) see your resume at some point. So use natural language that engages that person.
Tip
Make sure you balance hard skills vs soft skills on your resume to show you’re a rounded candidate.
Otherwise, they’ll think you’re either a bad writer — which indicates your communication skills aren’t good — or assume you’re trying to beat the ATS, making you seem dishonest.
Hidden Keywords
This is a sneakier trick some applicants use. It involves copy-pasting a keyword several times, but applying a white font so that the keywords are invisible.
But because the ATS scans all words despite their color, it counts all instances of a keyword. For example, a resume might contain five “invisible” instances of the keyword “business analysis” but only three “visible” ones. The “Find” tool can reveal where invisible keywords are:
Resume Objective
Business Analyst with over 5 years of experience supporting business solution software and performing business analysis. Aiming to utilize my strong prioritization skills and business analysis ability to achieve the goals of your company. Possess a Certification in Business Analysis.
Invisible keywords are used by some candidates.
The ATS counts all eight instances though, and “ranks” that resume higher.
However, since most ATS software lets the hiring manager see a plain text version of the resume, “hidden” keywords appear, and they’ll see your trick.
The result? You’ll come across as untrustworthy, and not worth hiring.