Roles and Responsibilities
• Efficient and courteous handling of telephone calls, provide necessary information /guidance to the caller and transfer the calls to the relevant personnel in the office.
• Ensure that cleanliness and hygiene is maintained in the reception area and essential housekeeping standards are adhered to represent an appropriate corporate image.
• Ensure that all equipment / furniture are always in proper working condition and impeccably maintained.
• Assist the Sales team to prepare the MIS reports as per the business requirement
Education/Experience
High School Certificate
Good knowledge of computer software such as MS Office
Good communication both in Arabic and in English.
Course in telephone handling skills an advantage
Exposure to multicultural environment
Note:
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Sales Skills for the Workplace
There are some retail sales skills that aren’t usually listed on a resume, but are still important for sales employees. Ensure you have these five skills to achieve success in sales.
Confidence
Confidence is one of several sales skills hiring managers are looking for in candidates. Confidence allows you to remain optimistic and continue working in the face of rudeness and rejection. When you remain confident in your abilities, you’re more likely to keep your energy levels up and continue your work.
A confident, positive attitude is also contagious. The people you sell to will like you more and want to buy things if they feel good around you.