We are one of the Gulf’s most foremost and dynamic Holding Companies in the UAE. Currently we are seeking fresh “Service Coordinator” to be located in Dubai: The position requires technical abilities, combined with coordination under stress and accurate recording of work done in an ERP system. The incumbent should speak fluent English and Arabic. Knowing to communicate in Hindi is a plus. You should be structured, work under stress, have good problem solving ability and calming down customers that want immediate assistance. Also strong organizing and analytical skills are essential. The person will be responsible for coordinating site activities with a team of technicians over the phone or e-mail after receiving a service call from the customer, keep track of the technician’s whereabouts, and after the completion of work collect data from them and enter into system. The job includes also the ordering of spares, preparation of spares for the service visit and be in contact with suppliers in case of warranty issues. You will be reporting to the Service Manager. You should have Electrical/Mechanical Engineer Degree/Diploma. Valid UAE Driving License will be an added advantage.
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