Key Requirements:
- Fluency in English is essential Arabic speaking is a plus
- Previous hotel experience is required.
- Candidates must be locally available in the UAE.
Responsibilities:
- Answer incoming calls promptly and professionally, providing exceptional service to our guests.
- Transfer calls to the appropriate departments or individuals.
- Take accurate messages and ensure their timely delivery.
- Assist guests with inquiries, providing information about our hotel's amenities and services.
- Handle guest complaints and ensure swift resolution.
- Maintain a log of all incoming and outgoing calls.

Note that only selected candidates will be contacted for further evaluation.

Note:
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