Managing the overall administrative duties in an organization, including coordinating with higher management to identify process and operations improvement and other business opportunities to grow revenues and increase profitability. Senior administrators monitor and delegate tasks to the administrative staff, resolve discrepancies on record-keeping, respond to the customers' inquiries and concerns, ensure the adequacy of inventory, and train new staff. They also inspect and update the database regularly for business information and customer details, as well as handling complaints or directing them to the appropriate personnel and department.
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Sales Skills for the Workplace
There are some retail sales skills that aren’t usually listed on a resume, but are still important for sales employees. Ensure you have these five skills to achieve success in sales.
Persistence
The ability to persist in spite of rejections is vital for salespeople. Not everyone will say “no” directly — some will listen to your entire pitch and then politely decline. To be a good sales employee, you can’t take this personally either.
Keep in mind that rejection is just part of working in sales. Assume that you’ll receive many more rejections than sales, and learn to shrug them off without interpreting them as a reflection on your ability.
Keep in mind that rejection is just part of working in sales.