Are you a passionate communicator with a desire to build customer relationships:
We're seeking a motivated Telecalling Agent / Customer Service Representative to join our team in Al Barsha 1, Dubai! If you're fluent in Hindi and thrive in a fast-paced environment, this could be the perfect opportunity for you.
Responsibilities:
Engage Customers: Conduct professional and courteous outbound calls to generate leads and promote our products/services.
Become a Product Expert: Provide clear and informative answers to customer inquiries, ensuring a positive experience.
Record Keeping Master: Maintain accurate records of customer interactions and transactions for future reference.
Team Player: Collaborate with the sales team to achieve targets and contribute to the company's success.
Qualifications:
Language Skills: Fluency in Hindi and strong communication skills in additional languages (Telugu, Kannada, Tamil) are a plus.
Customer Focus: You possess exceptional interpersonal skills and a genuine desire to build positive customer relationships.
Tech Savvy: Basic computer proficiency is required.
Resilience Matters: The ability to handle rejection and remain persistent is key.
Prior Experience: Previous experience in telecalling or customer service is a plus, but we welcome freshers with the right attitude.
Benefits:
Competitive salary and exciting incentive programs based on performance.
Opportunities for training and development to help you grow your skills.
Enjoy a friendly and supportive work environment.
Submit your resume and a brief cover letter highlighting your language skills and enthusiasm for customer service.
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