Guest Relation Officer (GRO)

ou will serve on the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Guest Relations Team Member truly influences the first impressions of our VIP Guests and, therefore, is responsible for performing the following tasks to the highest standards: - Check the guest arrival reports in advance of VIP Guest check-in and coordinate with Housekeeping on room allocations for VIP guests
- Be responsible for special room assignments and suite occupancies
- Welcome and fulfill the check-in process of VIP Guests, including serving as an escort to the Executive Lounge and VIP Guest room
- Ensure all VIP rooms meet the highest quality standards and include all requested amenities before VIP Guest arrival
- Manage the Guest Relations Desk in the hotel lobby
- Serve as the main point of contact for VIP guests and ensure hotel departments are fully briefed on VIP Guest requirements
- Maintain the inventory of Guest amenities
- Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events. *



 

Short Info

  • Published:11 years ago
  • Company:Luxury Jobs International
  • Location:Ras Al Khaimah,UAE
 
 
 

The major reason of pressing demand for the job in Middle East

Due to continuous economic slums the economies of the world remain under stress for most of the time during last few years. But in some parts of the world economic activities get boosted due to various reasons. Middle Eastern countries especially the United Arab Emeritus is that part of the world where economic activities get boosted. This huge boost created a big demand of skilled workers in those areas and the people around the globe get attracted toward these countries.

Furthermore, many industrial giants pinpoint this area as their business land which catalyzes the economic activities in this part of the world. In the result a flood of vacant post with handsome salaries has been noticed in this part of the world. Taking in view the above discussion it gets clear that a large number of people could build their career in this part of the world easily.