Hostess

Main Responsibilities

Have a very good understanding of the outlet’s concept and food and beverage offerings including promotions and be able to verbally explain those to the guests
Take reservations by phone, by email, through internet booking applications and in person and update the reservations system accordingly as per the standards in place and reconfirm all reservations by phone or email
Schedule all reservations and planned seating arrangements with management prior to service period
Constantly update the reservation system with an accurate table count and ensure to update and reinstate all available tables as soon as possible
Professionally provide alternative dining options if Aqua and Mosaic are fully booked or offer the guest a seat until a table is ready and keep them updated
Welcome and escorts patrons with the overall objective to delight and satisfy each and every guest

Requirements

High School qualification or equivalent is preferred
Degree or Higher National Diploma in Hospitality/Hotel/Business Management is preferred
Experience as Hostess in a high volume restaurant with highest levels of service is preferred
A minimum of 1 year of experience working as Hostess
Ability to understand guest needs and to deliver superior customer service

If you are interested in joining our team apply today!.

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Confidence : Sales Skills for the Workplace

Sales Skills for the Workplace
There are some retail sales skills that aren’t usually listed on a resume, but are still important for sales employees. Ensure you have these five skills to achieve success in sales.

Confidence
Confidence is one of several sales skills hiring managers are looking for in candidates. Confidence allows you to remain optimistic and continue working in the face of rudeness and rejection. When you remain confident in your abilities, you’re more likely to keep your energy levels up and continue your work.

A confident, positive attitude is also contagious. The people you sell to will like you more and want to buy things if they feel good around you.