Full Job Description
Waiter / Waitress
Role & Responsibilities
Greet customers politely as they enter the restaurant, introduce self to customers, show customers to their tables, present menus to customers
maintain an up-to-date working knowledge of the menu items and daily specials, explain the menu items in terms of preparation, ingredients and presentation, be aware of allergy information on menu items, answer inquiries about food and beverage items on the menu
inform customers of special items not listed on the menu, take food and beverage orders accurately including any special requests, check food orders with customers to ensure correctness
input the order into POS System
work with bartenders to fill beverage orders, work with kitchen staff to process and expedite food orders
pre-set table for the orders, deliver and serve food at tables
use established food handling and serving techniques
ensure customers are satisfied with their food orders, beverages and service, upsell food and beverage items throughout the meal
monitor customer’s needs and promptly handle requests, handle customer complaints in a polite and professional manner
maintain the table setting by clearing courses as completed, replacing utensils, refreshing water glasses, dealing with spills, re-set and prepare table for customers including decorations, condiments, napkins, utensils
maintain a clean and organized service area, dispose of trash according to established procedures, perform any side-work as requested, comply with safety, health and hygiene policies and procedures
Desired Profile:
• To accurately and completely take food and beverage orders, efficiently serve food and beverages to customers and attend to customers’ needs.
• Good communication skill, flexible and willing to work on different schedules and able to stand for long period of time
• Work experience as Waiter / Waitress minimum 2 years Job Type:
Full-time
Salary:
From AED2,200.00 per month
COVID-19 considerations:
Adheres to Municipality’s precautionary measures for Covid 19.

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