Receptionist Responsibilities:
Greeting and welcoming customers in a friendly and professional manner.
Tending to customer needs, inquiries, and complaints.
Informing hairdressers and beauticians about customer appointments and requirements.
Managing phone calls, emails, deliveries, and office inventory.
Processing bookings and cancellations, and managing appointment schedules.
Ensuring that the reception area is kept clean and professional.
Assisting with marketing and sales by providing customers with information on promotions and new products and services.
Processing transactions and issuing receipts.
Performing administrative tasks such as filing, updating records, and logging transactions.
Note:
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Sales Skills for the Workplace
There are some retail sales skills that aren’t usually listed on a resume, but are still important for sales employees. Ensure you have these five skills to achieve success in sales.
Patience
Although “patience” isn’t a skill applicants generally list on a resume, it’s a quality you must have if you want to be successful in this industry.
Sales don’t always happen instantly. Sometimes they do, and those occasions are worth celebrating because they’re rare.
More often, a sale occurs after you’ve had repeated contact with a lead. Someone without patience might give up and stop trying to sell to certain people when they don’t achieve instant success.
If you’re a patient sales employee, you’ll earn more money throughout your career.