Manage and prioritize multiple concerns simultaneously.
Provide appropriate and correct information to incoming customer order status and product knowledge requests.
A positive attitude, even when faced with misplaced criticism or frustration
Obtains client information by answering telephone calls; interviewing clients; verifying information.
Determines eligibility by comparing client information to requirements.
Establishes policies by entering client information; confirming pricing.
Informs clients by explaining procedures; answering questions; providing information.
Maintains communication equipment by reporting problems.
Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
Manage large amounts of inbound and outbound calls in a timely manner
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Must be having very strong knowledge of customer care techniques & processes; listening skills; customer satisfaction; excellent telephonic skills; Customer focus & service.
Note:
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Company Websites: Explore the career pages of major companies and organizations in the UAE. Many companies post their job openings on their official websites. Recruitment Agencies: Some recruitment agencies specialize in technology and data science roles. Consider reaching out to agencies in the UAE to help you find suitable positions. Networking: Attend industry events, webinars, and meetups related to data science. Networking can open up opportunities and provide insights into available positions. Professional Associations: Check with professional organizations related to data science, analytics, or technology in the UAE. These associations often share job opportunities with their members. University Career Centers: If you are a recent graduate or a student, check with university career centers. They may have information about entry-level positions and internships. Government Job Portals: Some countries have government portals where companies post job openings. In the UAE, you can check platforms like MOHRE (Ministry of Human Resources and Emiratisation). Specialized Data Science Platforms: Websites like Kaggle, Stack Overflow Jobs, and DataJobs.com often feature data science positions. Remember to tailor your resume to highlight your skills and experiences relevant to the specific job requirements. Additionally, ensure that you have a strong online presence, especially on professional platforms like LinkedIn, where recruiters often search for potential candidates. Always check for the latest updates and job listings, as the job market is dynamic and may have changed since my last update.