Job Summary
• Minimum of 8 years in a similar role in an upscale and large residential properties
• Thorough understanding of residential property management methods and standards
• Excellent communication and interpersonal skills
• To be a team player while having the ability to work unsupervised as required
Job Description
• Develop a valuation matrix, monitor and report occupancy and vacancy status of the properties.
• Conduct new tenant orientations, presentations and related communications
• Provide comfort to residents by interacting with them for timely assistance to resolve day to day issues.
• Maintain verbal and written communications with tenants and vendors.
• Process maintenance requests and ensure maintenance work is completed accurately to the satisfaction of the tenant and as per time schedule.
• Prepare all related documents
• Direct performance of in house work force and monitor all works executed by contractors/Service Providers to ensure compliance with government regulations and residential property management standards.
• Proactive approach with problem solving abilities with tenants.
• Coordinate advertising and promoting pending vacancies.
• Maintain a data base for all property management operations.
• Coordinate inspections to ensure compliance with codes and safety regulations.
• Highlight and provide improvement ideas in the building to enhance the tenant’s experience.
• Handle difficult situations with tenants and address all issues and only escalate as a secondary resort.

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