Telecom Senior Fiber Engineer

Telecom Senior Fiber Engineer

• To work 24X7 in responding any escalations with coordination with FLM-Fiber Team and Networks Monitoring team in resolving any major issues related to Fiber infrastructure affecting Live networks causing service interruption
• Knowledge of DU fiber infrastructure and backbone cables
• Coordinating with teams and providing technical support on ground to resolve the issues
• Coordinating with SLO, SOC, customer and other teams during TT / CR
• Restoration and repair of any cable cut incident occurring on our Fiber Infrastructure causing Network failure, link degradation and service interruption including civil related works.
• Trouble shooting of all Dark Fiber linking third party subscribers locally and internationally
• Trouble shooting & rectification for all escalations related to Fiber connection related issues linking to customer Premises.
• Field experience (OSP – fiber) is a must
• Technically manages to conduct trouble shooting and analyze Optical related issue outdoor and indoor using OTDR [Optical Time Domain Reflectometer] on all types.
• Enable to operate any handheld instrument such as Fusion Splicing, Power & Light meter. VFL [Virtual Fault Locator] and Termination Kit.
• Responsible for the site inspection and investigation in any case related to existing infrastructure
• Mobilization of Emergency Fiber team unit 24/7 to solve any fiber/copper duct route damages, cable cut and network abnormalities and cable incidents’.
• Routine maintenance, securing and keeping all fiber infrastructure safe and out of risk at all time.
• Involved for the supervision in the rectification of fiber complains and incident at residential/commercial partner on a short period of time.
• Responsible for the daily site patrolling and regular reporting.
• Responsible for the Acceptance for OSP & civil infrastructure and fiber installation conforms to network operator’s standard and is fit for operation.

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Customer Service and Retail : Resume Keywords List

Resume Keywords List
Below is a list of common industry-specific keywords to use in a resume and cover letter.

Customer Service and Retail
1. Complaint resolution
2. Point of sale (POS) operation
3. Customer satisfaction
4. Business administration
5. Data entry
6. Evacuation procedures
7. Technical support
8. Diplomacy
9. Cardiopulmonary resuscitation (CPR)
10. Product displays.