We are looking for candidates interested and qualified for the position as Sales/F & B Staff/Tour Guide.
Interested candidates can submit their application, once you submit your resume/cv, your qualifications will be reviewed. If selected for an interview, you will be contacted by a member of recruiting team to schedule an interview.
Job Duties and Responsibilities:
• Have a good understanding of the outlet’s concept and offerings and be able to verbally explain those to guests.
• Be able to deliver service by understanding the guest requirements.
• Carry out all tasks in a friendly, courteous and efficient manner.
• Properly up-sell services and products to our guests at all times, enhancing service and generating increased revenue.
• Ensure product knowledge is up to date.
• Any other reasonable tasks as assigned by the Team Leader/Supervisor.
• Communicate well with colleagues and superiors in order to avoid misunderstandings and other shortfalls caused by lack of communication.
• Be committed to being a team player; proactively cooperating and supporting colleagues in operational tasks.
• Have a natural, warm smile and a friendly and passionate approach towards guests.
Skills & Qualifications
• High School qualification or equivalent is preferred.
• Degree or Higher Diploma in Hospitality/Hotel/Business Management is preferred.
• Minimum 1 year’ experience
• Ability to understand guest needs and to deliver superior customer service.
• Ability to work long hours with a strong focus on operational excellence.
• Ability to understand the flow of service and handle multiple tasks effectively is preferred.
Note:
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Sales Skills to Put on Your Resume
Although there are many types of sales jobs, certain sales skills are universal. These five sales job skills for your resume will be attractive to hiring managers, no matter the industry or company.
Tip
Use the job ad to find out which skills to list on your resume. Employers always list the skills and abilities they want in the job description.
Time Management
Effective time management skills are vital for workers in retail, since you’ll often have more flexibility with your work schedule than members of other industries.
Usually, managers view sales outcomes as more important than the sales process. They want to see high volumes, and they often give you the freedom to decide how to approach sales goals.
But with this freedom comes responsibility. Hiring managers want to know their sales team can prioritize tasks, avoid distractions, and pursue leads rather than procrastinate or get drawn into less important work.
Emphasize your time management skills to show that you can handle the job and get things done on schedule.