Qualifications: University Graduate
Experience: Minimum of 1-2 years in Customer Service field, preferable in Hospitality or Shopping Malls
Skills: 1- Proven working experience in retail cashier or sales. 2- Interpersonal communication/Written and Verbal communication 3- Strong ability to speak clearly and convey information accurately 4- Time management/Efficiency 5- Product knowledge 6- Customer service 7- Telephone Etiquette 8- Dispute resolution 9- Dependability 10- Flexibility 11- Friendliness 12- Basic math and computer knowledge 13- Attention to detail 14- High level of accuracy 15- Sales 16- POS knowledge 17- Positive attitude/outgoing personality.
Sales Skills for the Workplace
There are some retail sales skills that aren’t usually listed on a resume, but are still important for sales employees. Ensure you have these five skills to achieve success in sales.
Confidence
Confidence is one of several sales skills hiring managers are looking for in candidates. Confidence allows you to remain optimistic and continue working in the face of rudeness and rejection. When you remain confident in your abilities, you’re more likely to keep your energy levels up and continue your work.
A confident, positive attitude is also contagious. The people you sell to will like you more and want to buy things if they feel good around you.