Our Trading Company has established itself as an industry leader for the past 19 years and we are looking for an experienced Cashier to process all cash transactions accurately and efficiently in accordance with established policies and procedures.
The successful candidate will play a fundamental role in achieving our customer satisfaction and revenue growth objectives. Duties and responsibilities of the cashier will include greeting customers when entering or leaving our establishment, maintaining a clean and tidy checkout area and keeping reports of cash and credit transactions.
Responsibilities
• Handle cash transactions with customers using cash registers
• Scan goods and collect payments
• Issue receipts, refunds, change or tickets
• Redeem stamps and coupons
• Make sales referrals, cross-sell products and introduce new ones
• Resolve customer complaints, guide them and provide relevant information
• Greet customers when entering or leaving establishments
• Maintain clean and tidy checkout areas
• Keep reports of transactions
• Bag, box or wrap packages
• Pleasantly deal with customers to ensure satisfaction
Requirements
• Proven working experience in retail cashier or sales
• Basic computer knowledge and familiarity with electronic equipment (e.g. cash register, scanners, money counters etc)
• Strong communication and time management skills
• Customer satisfaction-oriented
• Attention to detail and mathematical skills.
Resume Keyword Practices to Avoid
We’ve established that using resume keywords throughout your application boosts your chances of a human hiring manager seeing it.
However, be careful not to overdo it.
Packing your resume full of keywords is almost as bad as not including any at all.
Don’t forget that a real person will (hopefully) see your resume at some point. So use natural language that engages that person.
Tip
Make sure you balance hard skills vs soft skills on your resume to show you’re a rounded candidate.
Otherwise, they’ll think you’re either a bad writer — which indicates your communication skills aren’t good — or assume you’re trying to beat the ATS, making you seem dishonest.
Keyword Stuffing
Keyword stuffing refers to using the same keyword again and again in an unnatural way to get your resume past the ATS.
People engage in keyword stuffing because some ATS software gives applications a higher ranking when it detects a keyword is used more. For instance, an ATS might assign a higher score to a candidate who mentions “search engine optimization” six times over one who mentions it three times.
Here’s an example of how one applicant tried to stuff the keyword “customer satisfaction” in their resume:
Boosted customer satisfaction by 47% by implementing customer satisfaction methods as part of company-wide effort to increase customer satisfaction rates.
Trained 7 new staff members in all aspects of housekeeping, ensuring that they meet health and safety standards
An applicant stuffs the keyword “customer satisfaction” on their resume.
See how extreme this is?
This technique might get your resume past the ATS, but will immediately turn off the hiring manager — ruining your chances of getting hired.