We´re seeking someone who is great on the phone, proficient in office tasks, with excellent analytical skills, and who is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you´ll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, truly enjoys providing superior service, and loves taking ownership.
Responsibilities:
• Provide excellent customer service • Send out e-mail and written correspondence • Meet crucial deadlines • Perform detailed and accurate data entry • Prepare estimates and invoices • Conduct internal file quality reviews • Coordinate Crews and job scheduling • Assist other departments, as needed. • Plus more. . .
Sales Skills for the Workplace
There are some retail sales skills that aren’t usually listed on a resume, but are still important for sales employees. Ensure you have these five skills to achieve success in sales.
Diplomacy
Unfortunately, sales associates have a bad reputation due to marketing tactics like spam emails and robocalls. As a result, you sometimes have to deal with customers who are angry before you’ve even said anything.
An elderly lady watches as her husband pays for the groceries
An outgoing personality helps keep clients happy.
You need diplomatic skills to respond appropriately to customers who want to take out their own troubles on you. Sometimes, you can make a sale despite their initial unwillingness to engage with you by being diplomatic.