A uk based group of hotels and hotel apartments is looking for a young, enthusiastic, dynamic and energetic duty manager (male/female) with a presentable personality for their hotel in dubai. The candidate will be based in a five star hotel with 709 rooms on sheikh zayed road near financial centre. The duty manager should have knowledge of liaising on an interpersonal level with all the guests (internal and external) and ensure that prompt and effective service is delivered. Ensure that all staff carries the correct tools of the trade and wear the correct uniform. Ensure that all front of house and back of house areas are kept clean and neat on periodical basis. Maintain disciplinary standards at front office department and effective control of staff timekeeping in terms of reporting for duty, breaks and end of shifts. Coordinate front-office duties and resolve problems. Collect the payment and record money earned and spent. Also receive and process advance payments. Should be aware of answering guest queries, make them feel at home, and build on-going relationships with the guess. Self motivated, should be able to train the staff, well versed with the policies and procedures related to the hospitality industry. Duty manager with previous experience in hotel, strong command over english and with knowledge of opera should.