Fairmont
Heritage place
At nature's door
Position:
Owner concierge coordinator
Status of position: full time
Hours of duty: varied
Days off: varied
Effective date: asap
Responsibilities:
- coordinating all aspects of owner requests, recording and tracking all pertinent communications, bookings and details of owner and guest itineraries to the highest level of satisfaction at all times.
- attend to owner/guest checkouts and special handling of accounts
- assist in hosting events such as children's crafts, movie night and wine and cheese receptions
- provide shuttle service upon request for owners and guests in the property vehicle.
- conducts pre-arrival, post-stay, and welcoming calls to all owners, soliciting feedback and ensuring delivery of the "authentically local experiences".
- direct housekeeping contractors to ensure standards are consistently maintained.
- ensure all owner and guest requests are actioned and/or followed up on within 2 hours of the request being made.
- assist in building a detailed owner/guest profile database by recording all preferences, requests, and activities in the property management system.
- assist with payroll and accounts payable procedures
- collection and reconciliation of owners' association fees
Qualifications:
- an understanding of the structure and operation of property management and hospitality.
- computer literacy a must including applications in word, internet explorer and excel.
- self-motivated, resourceful,, highly organized, extremely detailed, calm under pressure, effective at multi-tasking, prioritizing, follow up, thinking on the run, problem solving, accountability and the proven ability to work well under pressure.
Posting date: january 19, 2015| closing date: january 30, 2015
Sales Skills to Put on Your Resume
Although there are many types of sales jobs, certain sales skills are universal. These five sales job skills for your resume will be attractive to hiring managers, no matter the industry or company.
Tip
Use the job ad to find out which skills to list on your resume. Employers always list the skills and abilities they want in the job description.
Time Management
Effective time management skills are vital for workers in retail, since you’ll often have more flexibility with your work schedule than members of other industries.
Usually, managers view sales outcomes as more important than the sales process. They want to see high volumes, and they often give you the freedom to decide how to approach sales goals.
But with this freedom comes responsibility. Hiring managers want to know their sales team can prioritize tasks, avoid distractions, and pursue leads rather than procrastinate or get drawn into less important work.
Emphasize your time management skills to show that you can handle the job and get things done on schedule.