We are looking for a Telephone Operator for our hotel apartment who should be aware of calling and receiving calls from customers. Courteously greet the customer and give them the best customer service needed. Give customer’s assistance by answering their inquiries and other concerns. Transfer calls from to designated area or department. Encode and forward customer’s concerns to authorized personnel that will further assist the concern of the customer. Should have knowledge of giving a wakeup calls to the guest as per the guest request. Should be able to take the message on behalf of the guests and forward the same once the guest returns. Update the directory information. Knowledge of telephone switchboard is compulsory and if you have knowledge of opera system then it would be an added advantage. Candidates from hotel background will be given priority.
Sales Skills for the Workplace
There are some retail sales skills that aren’t usually listed on a resume, but are still important for sales employees. Ensure you have these five skills to achieve success in sales.
Patience
Although “patience” isn’t a skill applicants generally list on a resume, it’s a quality you must have if you want to be successful in this industry.
Sales don’t always happen instantly. Sometimes they do, and those occasions are worth celebrating because they’re rare.
More often, a sale occurs after you’ve had repeated contact with a lead. Someone without patience might give up and stop trying to sell to certain people when they don’t achieve instant success.
If you’re a patient sales employee, you’ll earn more money throughout your career.