• Assume the responsibility of Executive Housekeeper on his absence.
• Supervise housekeeping staffs to maintain the facility clean, organized and neat.
• Plan and allocate daily workload to housekeeping staffs based on guest count.
• Ensure that staffs follow housekeeping policies and safety and sanitation standards.
• Recommend cost reduction initiatives while maintaining quality and consistency in work.
• Assist Executive Housekeeper in financial forecast, budget preparation and expense management activities.
• Generate reports related to expense, labor, supplies and other housekeeping activities.
• Ensure that room, hallways and other facility areas are well maintained according to brand standards.
• Address guest complaints and inquiries in timely and professional manner.
• Ensure that staffs use the cleaning chemicals and supplies safely according to OSHA standards
• Ensure that all cleaning chemicals are properly labeled with usage instructions.
• Assist in employee hiring, training, performance evaluation, retention and termination activities.
• Assist in supporting waste management, recycling and other environmental safety programs.
• Educate staffs about company policies, procedures and operations.
• Order and stock adequate supplies to avoid shortage and excess.
• Process repairs and inspection orders promptly.