oftware Technology Company is looking for Male Customer Support Representative who will be dealing directly with the clients, responding promptly to their inquiries, knows how to handle and resolve customer’s complaints. Track, monitor and follow up on customer transactions, maintain good relationship with the clients.
Ideal candidate must possess the following criteria:
- Must have excellent verbal and written communication skills. He must have exceptional knowledge of customer service principles.
- Ability to resolve customer issues, inquiries, complaints and all other customer transactions.
- Ability to think quickly and logically, paying attentively and ensure practical response to customer.
- Ability to use “Positive Language” , with positive and cheery personality
- Ability to “Read customers” and with good interaction skills
- Must be goal oriented, knows how to work under pressure, with good work ethic, willingness and have the initiative to do what needs to be done.
After acquiring the suitable job every worker start seeking the ways of promotion. It is fact some people rise in rank rapidly while other could not. There are some common differences in these two types of workers. A brief discussion is made about these differences which will help the reader of this post to understand the effective way of getting promotion in job.
Most common difference in the above mentioned two types of workers is that one type of worker try to understand the basics of working techniques and get control over the techniques rapidly. In this way he becomes the master of those techniques which make him the efficient and resourceful worker. These are attributes which could seduce the employer and in the result that worker gets rapid promotion. On the other hand the person who struggle in understanding the work procedure could not captivate the attention of employer. In the result such worker could not rise in rank with the desired pace.