A renowned chain of hotels with their hotels in Dubai, London and Portugal is looking for a cheerful and enthusiastic female Guest Relations Executive with a pleasant personality for one of their five star hotels on Sheikh Zayed Road. She should have knowledge of meeting and greeting to the guests at the time of their arrival. Handling the guest complaints and guiding the same to respective departments along with follow-up for the output. Follow-up with the concerned departments for arranging required facilities for VIP and VVIP guests and check the apartments before their arrival. Personal facilitation during the check-in of VIP and VVIP guests and escort them to their respective apartments. Speak with the guests to take their feedback during their stay and send the same to concerned departments to take necessary actions. Inform the guests about the facilities available at hotel apartment and should be able to provide information of hotel surroundings. Update logbooks on day-to-day basis and inform Front Office Manager about the discrepancies, if any. Arabic/Russian/European female candidates with hotel background and knowledge of opera will be given preference first.
How to use strong action verbs on your resume
To effectively use resume power verbs, focus first on filling out your experience section with specific, quantified examples of your accomplishments. Then, use a compelling verb to enhance your bullet points.
Here’s a sample bullet point where the candidate improperly used resume action verbs:
Don't
“Went to all weekly company meetings to share department news.”
This example starts with a weak verb. “Went” doesn’t convey any positive information. This verb just indicates you did what was expected of you.
Hiring managers will be impressed if you show your proactiveness and back it up with quantifiable evidence.
Here’s the same example enhanced with resume action words:
Do
“Spearheaded weekly company meetings by communicating departmental growth and productivity.”
The applicant opens with a much more targeted action verb. Unlike “went to,” “spearheaded” is decisive and suggests the candidate has leadership abilities, organizational skills, and a knack for planning.
The applicant also includes the strong verb “communicating,” which is among the most common resume keywords recognized by corporate applicant tracking systems (ATS). By using action verbs, your resume is more likely to bypass the ATS and land in the hiring manager’s inbox.
Finally, the candidate ends their bullet point by stating explicitly what they communicated: “departmental growth and productivity.”