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Perform detail technical study about the requirement for preparing correct offer.
Coordinating with Technical department and Senior for technical assistance and approval for further proceeding.
Preparing quotation and forwarding to client.
Ensuring the receipt of the quotation with client.
Assisting client with all technical and other general clarification as and when requested by them.
Assisting Receiving and Dispatch department in checking the correctness of received goods on request or as per the requirement.
Preparing monthly departmental report as per the instruction of HOD for further analysis
Minimum 3 to 4 years of experience in estimation and customer support / tech support.
Sales Skills for the Workplace
There are some retail sales skills that aren’t usually listed on a resume, but are still important for sales employees. Ensure you have these five skills to achieve success in sales.
Diplomacy
Unfortunately, sales associates have a bad reputation due to marketing tactics like spam emails and robocalls. As a result, you sometimes have to deal with customers who are angry before you’ve even said anything.
An elderly lady watches as her husband pays for the groceries
An outgoing personality helps keep clients happy.
You need diplomatic skills to respond appropriately to customers who want to take out their own troubles on you. Sometimes, you can make a sale despite their initial unwillingness to engage with you by being diplomatic.