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Perform detail technical study about the requirement for preparing correct offer.
Coordinating with Technical department and Senior for technical assistance and approval for further proceeding.
Preparing quotation and forwarding to client.
Ensuring the receipt of the quotation with client.
Assisting client with all technical and other general clarification as and when requested by them.
Assisting Receiving and Dispatch department in checking the correctness of received goods on request or as per the requirement.
Preparing monthly departmental report as per the instruction of HOD for further analysis
Minimum 3 to 4 years of experience in estimation and customer support / tech support.
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