? Bachelor’s Degree in Computer Science or Engineering with 4+ years of relevant experience or Diploma in Computer Science or Engineering with 3+ years of relevant experience.
? 3+ Years of experience in User/Technical support, PC administration, Windows, Mac, Microsoft Office products, and iOS, and Android mobile phones
? Ability to understand the importance of a request; evaluate, prioritize, and consolidate requests thereby increasing efficiency and reducing cost.
? Ability to communicate effectively with customers and properly manage expectations
? Ability to manage multiple issues while maintaining short response and resolution times
? Must have excellent interpersonal skills.
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Sales Skills for the Workplace
There are some retail sales skills that aren’t usually listed on a resume, but are still important for sales employees. Ensure you have these five skills to achieve success in sales.
Confidence
Confidence is one of several sales skills hiring managers are looking for in candidates. Confidence allows you to remain optimistic and continue working in the face of rudeness and rejection. When you remain confident in your abilities, you’re more likely to keep your energy levels up and continue your work.
A confident, positive attitude is also contagious. The people you sell to will like you more and want to buy things if they feel good around you.