We are looking for a qualified Customer Support Executive
JOB DESCRIPTION
We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardised level of service is maintained for all customers.
Customer Support Executive Responsibilities:
Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Customer Support Executive Requirements:
A bachelor’s degree in administration or a related field.
A minimum of 3 years experience.
Excellent interpersonal and written and oral communication skills.
Ability to lead a team.
Note:
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It is the dream of more than 70% young people to go abroad and find the suitable job there. There are many reasons behind this trend. Some of these are discussed in the following lines. The major reason is that in most of countries opportunities of jobs is reducing. This situation cause to generate the intensive competition between the applicants in the country. On the other hand the salaries are not increasing with the rate with which prices of commodities are increasing. This imbalance of income and expenses is making life hard to live.
Furthermore, the opportunities in developed countries are increasing which attracts the people from all parts of the world. They also offer good salaries. These are the major attraction for the workers and skilled people to go abroad and work there for earning the handsome income. Taking in view the above discussion it is right to consider the job abroad seriously.