Job Title: Reservation Agent
Location: Dubai, UAE
Position Type: Full-Time
Job Description:
We are seeking a friendly and organized Reservation Agent to join our team. As a Reservation Agent, you will be responsible for assisting guests with their reservations, providing information about the hotel’s services, and ensuring a positive booking experience. If you have excellent communication skills, a customer-focused attitude, and a passion for creating seamless guest experiences, we encourage you to apply and become an integral part of our hotel’s front office team.
Responsibilities:
Assist guests with inquiries and reservations via phone, email, or online platforms.
Provide accurate information about room availability, rates, and hotel amenities.
Process reservations and updates in the hotel’s booking system.
Assist in coordinating group bookings and events.
Handle guest requests, special preferences, and inquiries professionally.
Collaborate with other hotel departments to ensure guest needs are met.
Maintain accurate records of reservations and guest information.
Offer recommendations and upsell additional services when appropriate.
Follow established hotel procedures and policies.
Provide exceptional customer service and ensure guest satisfaction.
Qualifications:
Previous experience as a Reservation Agent or in a customer service role is preferred.
Excellent communication skills, both verbal and written.
Strong organizational skills and attention to detail.
Positive attitude and a customer-focused approach.
Ability to work in a fast-paced environment and manage multiple tasks.
Proficiency in using reservation software or booking systems.
Knowledge of local attractions and events is a plus.
High school diploma or equivalent.
Benefits:
Competitive hourly wage and opportunities for growth within the hotel.
Employee benefits package, including health and wellness programs.
Collaborative and supportive work environment.
Opportunity to provide excellent guest service and create memorable experiences.
If you’re excited about assisting guests with reservations, ensuring smooth booking processes, and being part of a front office team that enhances guest experiences, please submit your resume and cover letter to
We look forward to welcoming dedicated Reservation Agents to our team and creating positive impressions for our guests!.
Note:
We are (gulfvisit.com) here only share the Jobs Adverts from different sources. We strictly recommend to never make payment or send money for any service like VISA, Interview or any other payment for getting Job. We are not responsible for any payment either paid by the Jobs Seeker or by the Employer.
Sales Skills to Put on Your Resume
Although there are many types of sales jobs, certain sales skills are universal. These five sales job skills for your resume will be attractive to hiring managers, no matter the industry or company.
Tip
Use the job ad to find out which skills to list on your resume. Employers always list the skills and abilities they want in the job description.
Time Management
Effective time management skills are vital for workers in retail, since you’ll often have more flexibility with your work schedule than members of other industries.
Usually, managers view sales outcomes as more important than the sales process. They want to see high volumes, and they often give you the freedom to decide how to approach sales goals.
But with this freedom comes responsibility. Hiring managers want to know their sales team can prioritize tasks, avoid distractions, and pursue leads rather than procrastinate or get drawn into less important work.
Emphasize your time management skills to show that you can handle the job and get things done on schedule.