Responsibilities:
Answer incoming customer calls and respond to inquiries in a friendly and helpful manner.
Provide accurate information about our products, services, and policies.
Assist customers with placing orders, processing returns, and resolving issues.
Maintain a high level of professionalism and empathy while handling customer concerns.
Update customer records and information accurately in our database.
Collaborate with team members and departments to ensure prompt resolution of customer requests.
Follow established call center procedures and guidelines.
Qualifications:
Strong verbal communication skills and active listening abilities.
Customer-focused mindset and a passion for delivering top-notch service.
Ability to navigate computer systems and multitask effectively.
Problem-solving skills to address customer needs efficiently.
Previous call center or customer service experience is a plus.
Note:
We are (gulfvisit.com) here only share the Jobs Adverts from different sources. We strictly recommend to never make payment or send money for any service like VISA, Interview or any other payment for getting Job. We are not responsible for any payment either paid by the Jobs Seeker or by the Employer.
Resume Keyword Practices to Avoid
We’ve established that using resume keywords throughout your application boosts your chances of a human hiring manager seeing it.
However, be careful not to overdo it.
Packing your resume full of keywords is almost as bad as not including any at all.
Don’t forget that a real person will (hopefully) see your resume at some point. So use natural language that engages that person.
Tip
Make sure you balance hard skills vs soft skills on your resume to show you’re a rounded candidate.
Otherwise, they’ll think you’re either a bad writer — which indicates your communication skills aren’t good — or assume you’re trying to beat the ATS, making you seem dishonest.
Dishonest Keywords
It’s tempting to simply include all of the keywords you see in a job posting on your resume to maximize your chances of getting past the ATS.
But hiring managers are going to be suspicious if they see a resume that’s too perfect.
And even if you make it through to the interview, expect to be pressed with some tough questions about your skills.
Stick to the abilities and qualifications you actually have. Adding skills you lack will waste everyone’s time.