As a Sales Attendant, he/she will act as the main interlocutor attending to customer’s needs by providing exceptional and professional services. He/she shall maintain high standards by ensuring proper item display, steady shop cleanliness and stock organization. Furthermore, a Sales Attendant should be proficient in operating the system and maintaining an active customer database to achieve set targets and secure continuous added value at all times.
Sales Achievement
Achieve the sales target by using advanced sales techniques and product knowledge
Focus on selling and increasing UPT (unit per transaction)& ATV (average transaction value)
Customer Service
Build and maintain customer relationships in order to build strong loyalty
Communicate with customers to assess and satisfy their needs, and meet or exceed their expectations
Merchandising
Maintain high standards of Visual Merchandising housekeeping in term of cleanness, display and stock rotation
Implement all merchandising as per the brand’s visual merchandising guidelines
Other
Cleaning, prepare stock in hand, participate in inventories
Monitor customer movement into the shop and detect any theft or violation
Acquire product knowledge to create product awareness to the customer and monitor inventory and stock availability
Build customer database and should be responsible for maintaining their own client database
Job Requirements:
Qualification
Academic Qualification: Bachelor’s degree
Previous experience in fashion/luxury retail
Characters/Work Attitude
Take ownership and self-driven
Detail-oriented
Displays a can do attitude
Is clear and precise in communication
The ability to build and maintain positive and effective relationships
Demonstrate basic knowledge of principles and methods for showing, promoting, and selling products or services
Merchandizing, gift wrapping, cash handling
Trends in Fashion
Language Ability
Excellent written and verbal communication skills in English
Others:
Candidates who are able to join immediately will be preferred
Female Sales Attendant (preferably).
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