To follow up on all new enquiries within one working day, answering questions and converting enquiries to admissions meetings
Following up after meetings for all their appointments, up to and including an offer being made, and liaising with the registrar and finance so there is a smooth hand over for offers
To lead parent tours of the school and support meetings as required
To manage and maintain the appointment calendar, chasing any missed appointments, and ensuring the welcome area for parents is prepared before meetings
Weekly reconciliation to make sure records are always up-to-date
To manage the multiple databases of parent enquiries.
To participate in regular meetings with the admission/marketing team meetings and to share information with the school leaders and ISP on a regular basis.
To cover reception as required and support the day to day running of the school
To contribute to the weekly KPI reports, enrolments reports and pipeline reports, with the support of the registrar and head of admissions.
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Sales Skills for the Workplace
There are some retail sales skills that aren’t usually listed on a resume, but are still important for sales employees. Ensure you have these five skills to achieve success in sales.
Persistence
The ability to persist in spite of rejections is vital for salespeople. Not everyone will say “no” directly — some will listen to your entire pitch and then politely decline. To be a good sales employee, you can’t take this personally either.
Keep in mind that rejection is just part of working in sales. Assume that you’ll receive many more rejections than sales, and learn to shrug them off without interpreting them as a reflection on your ability.
Keep in mind that rejection is just part of working in sales.