Job Roles and Responsibilities

Answering telephone calls in a timely manner and providing helpful accurate information to callers.
Demonstrate high level of empathy during interactions with the caller.
Making outgoing telephone calls to customer/clients to provide further information or to follow up on information previously given if needed.
Supporting other functions within the project such as appointment booking, making outgoing calls for appointments, providing specific information and more as instructed by line manager.
Keeping database up to date
Ensure adherence to company policies, procedures and practices.
Providing good customer service to callers by always demonstrating showing positive behavior.
Attend training courses relevant to the role and implement the training as appropriate.
Establishing and maintaining effective working relationships
Communicating effectively verbally and in writing in English.
Work as a team with other colleagues to carry out work smoothly.
To understand the need for and maintain strict confidentiality at all times.

Skill & Experience

Excellent written and verbal communication.
Solution focused and High problem solving skills
Excellent time management and self-organizing
Good typing speed
Experience with usage of MS Windows and MS office and related tools.

Note:
We are (gulfvisit.com) here only share the Jobs Adverts from different sources. We strictly recommend to never make payment or send money for any service like VISA, Interview or any other payment for getting Job. We are not responsible for any payment either paid by the Jobs Seeker or by the Employer.