Hostess

Main Responsibilities

Have a very good understanding of the outlet’s concept and food and beverage offerings including promotions and be able to verbally explain those to the guests
Take reservations by phone, by email, through internet booking applications and in person and update the reservations system accordingly as per the standards in place and reconfirm all reservations by phone or email
Schedule all reservations and planned seating arrangements with management prior to service period
Constantly update the reservation system with an accurate table count and ensure to update and reinstate all available tables as soon as possible
Professionally provide alternative dining options if Aqua and Mosaic are fully booked or offer the guest a seat until a table is ready and keep them updated
Welcome and escorts patrons with the overall objective to delight and satisfy each and every guest

Requirements

High School qualification or equivalent is preferred
Degree or Higher National Diploma in Hospitality/Hotel/Business Management is preferred
Experience as Hostess in a high volume restaurant with highest levels of service is preferred
A minimum of 1 year of experience working as Hostess
Ability to understand guest needs and to deliver superior customer service

If you are interested in joining our team apply today!.

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Reasons why good employees leave?

1. Lack of appreciation
2. No interest in developing employees' skills
3. Failure to invest in the creator's skills
4. False promises
5. Unpaid extra work
6. Unworthy promotions and hiring
7. Lack of stimulation

If you're an employer, it's important to keep these reasons in mind to retain your best employees.

Appreciate their hard work, invest in their development, and follow through on your promises.

Don't let unworthy employees get ahead of those who truly deserve it. Provide material and moral stimulation to keep your employees motivated and engaged. Remember, retaining top talent is key to your company's success.