Some of your main role responsibilities are:
Greeting guests as they enter, and putting them on a waiting list as necessary.
Be attentive to guest’s needs
Providing guests with menus and answering any initial questions.
Seating guests at tables or in waiting areas.
Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
Engaging with guests to ensure they’re happy with food and service.
Responding to complaints and helping to resolve them.
Answering phone calls, taking reservations and answering questions.
A knowledge of the menu.
Helping out with other positions in the restaurant as needed.
Providing great customer service.
Ideally, you’ll have some or all of the following competencies and experience we’re looking for:
Minimum 1-2 years’ experience in hotels in similar position
Basic reading and writing. Food service experience with general knowledge of restaurant operations preferred.
Good command of English language.
Note:
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