One of the chain hotels is looking for a Food and Beverage Supervisor for their hotel apartments on Sheikh Zayed Road. The candidate should know to implement the consistent delivery of superior customer service through the Customer Service Program. To ensure that the department creates a professional impression to customers and team members. To participate with action on Customer Service Reports relevant to your department to achieve positive and consistent results. To act on customer feedback relevant to your areas of responsibility which includes customer complaints and compliments. To ensure effective stock rotation and maintain stock levels in accordance with hotel business and company policy. This to include storage and use of equipment. To assist with stock-takes where required. To follow procedures for food and beverage controls at all times. To assist with maintaining and improving departmental operating standards. To ensure charges are raised for services provided in event services department on your shift in accordance with hotel and company procedures.