TECHNICIAN (Technical Support Specialist)
Qualifications:
Fast Learner
Strong personality
Can work under pressure
Clear and work oriented
Presentable
Shows professionalism
Good physical condition and strength with a willingness to work overtime.
Excellent in customer service
Organized and flexible
Effective written and oral communication skills.
Able to work well with minimal supervision.
Ability to prioritize tasks and follow specified procedures.
Skills:
Background education: Computer Information Technology / Computer Science.
Technically knowledgeable
Networking
Working knowledge of tools, common appliances and devices.
Knowledge of general maintenance processes and methods.
Preferred experience:
Installation software
Troubleshooting
Desktop support
Networking
Task:
Provide technical support assistance for desktop applications.
Execute technical support functions for client server.
Provide technical support to technicians in resolving and troubleshooting technical problems.
Answer and respond to customer calls and mails relating to their technical issues.
Document all calls relating to technical problems and inquiries in internal call database.
Provide technical support and assistance in completion of projects on time.
Keep up to date on latest trends and solutions in technology aspects.
Provide technical support and assistance in running applications testing.
Ensure compliance of established procedures and guidelines.
Working with other field technicians to visit customers for hardware installations.
Implement preventative maintenance measures.
Testing devices for improvement, safety, and quality control.
Repairing broken equipment and wiring.
Due to continuous economic slums the economies of the world remain under stress for most of the time during last few years. But in some parts of the world economic activities get boosted due to various reasons. Middle Eastern countries especially the United Arab Emeritus is that part of the world where economic activities get boosted. This huge boost created a big demand of skilled workers in those areas and the people around the globe get attracted toward these countries.
Furthermore, many industrial giants pinpoint this area as their business land which catalyzes the economic activities in this part of the world. In the result a flood of vacant post with handsome salaries has been noticed in this part of the world. Taking in view the above discussion it gets clear that a large number of people could build their career in this part of the world easily.