Hiring for Operations Manager

We are a small but growing company in a professional environment.
We are looking for a dynamic, quick on their feet, passionate individual to join our team as an Operations Manager. This is a critical position within the organization, with a direct impact on our customer experience.
This position includes salary and benefits!
Position Purpose:
Preferred Candidate must have 5+ years of management experience, excellent computer skills, strong business & marketing skills. With bachelor’s degree in business administration in Operations Management and Marketing.

Operation Manager will insure all job tasks are completed, all areas will be on a cycle for inspection, all matters communicated and secure the facility at the end of the shift.
Job Description:
This person will be responsible for managing upwards of 20 accounts we perform Janitorial services for. This includes performing inspections of buildings on a specified basis, interviewing and hiring staff for open positions, providing feedback to employees, developing a professional relationship with customers and identifying / selling add on services as needed.

Other duties will include but not be limited to the following.
• Maintaining adequate cleaning supplies at all accounts.
• Managing labor cost to at or below 50%.
• Managing supply cost to at or below 3%.
• Fill in work as needed.
• Assisting with special projects.
• Operating and monitoring service requirements for a company vehicle.
• Training new staff.
• Increase brand awareness and drive sales growth
• Development and management of the departmental budget to achieve revenue and profitability goals
• Ability to interact effectively with executives, co-workers, and all outside rep’s and or vendors.
• Track and report updates on staff’s productivity
• Managing supervisors, leads and cleaners in all aspects of the company’s requirements and policies. Management of all quality control systems, completing regular scheduled inspections, training of new staff members and managing budgeted hours.

Qualifications:
• Previous Management experience.
• Strong management and customer service skills
• Excellent interpersonal and communication skills
• Self-sufficient.
• Reliable.
• Good Driving record and maintain a Driver’s License.
• Excellent problem solving skills.
• Excellent skills motivating and managing upwards of 15 employees.
• Monitor company phone as needed.
• Available for roughly 35% Travel
• Strong business and marketing experience in B2B and B2C markets
• Computer skills to include: Microsoft Word, Excel, Outlook, and Power Point
• Ability to speak clear and effectively for public speaking events, presentations, key customers meeting, and engagement with executive management
• Both sales and marketing management experience at a senior level
• Experience in the commercial cleaning industry a plus
• With Valid UAE Driving License.