1. Provide day-to-day administrative, functional and technical direction to the Flight Dispatch and Load Planning organizations on behalf of the Director Flight Operations.
2. Ensures that all required dispatch books and manuals in the dispatch library are updated and available.
3. Ensures that Jeppesens manuals and area navigational charts used to dispatch are current and up to date.
4. Liaison with the Flight Operations Department relative to the impact of Operational requirements upon Operations Coordination activities and requirements.
5. The development, implementation and enforcement of operational control standards, policies and procedures pertaining to the Flight Dispatch function, in keeping with all Safety, CAA and Operational Coordination requirements.
6. Providing flight operational support through Dispatch services including but not limited to, Flight Planning, Flight Watch, Weather Briefing and communications as required by the CAA and those applicable sections of the Flight Operations Manual.
7. Ensuring that all Flight Dispatch personnel are provided with adequate training, checking and route familiarization suitable to the position being held within the Flight Dispatch organization.
8. Ensuring that Company flights are safely and efficiently planned, cleared, and monitored in accordance with established standards and regulations.
9. The initiation, maintenance, application and future development of OCC Dispatch Procedures Manual and all other manuals and documents relating to the Flight Dispatch function.
10. Development and implementation of procedures and check lists to ensure safe operations and compliance with regulations, as directed by the Director Flight Operations.
11. Monitoring and measuring Flight Dispatcher performance relative to knowledge and understanding of standards and procedures.
12. Maintaining complete and accurate records of Flight Dispatcher evaluations and training.
13. Providing work schedules which ensure adequate and efficient Flight Dispatcher staffing.
14. Determining Flight Dispatcher training requirements and the development and delivery of training courses and criteria.
15. Managing and ensuring the ongoing integrity and operational capacity/capability of all Flight Dispatch technical support systems.
16. Liaison with external subcontractors which may affect Operations Co-ordination.
17. The receipt, validation and upgrading of airport reference information.
Resume Keyword Practices to Avoid
We’ve established that using resume keywords throughout your application boosts your chances of a human hiring manager seeing it.
However, be careful not to overdo it.
Packing your resume full of keywords is almost as bad as not including any at all.
Don’t forget that a real person will (hopefully) see your resume at some point. So use natural language that engages that person.
Tip
Make sure you balance hard skills vs soft skills on your resume to show you’re a rounded candidate.
Otherwise, they’ll think you’re either a bad writer — which indicates your communication skills aren’t good — or assume you’re trying to beat the ATS, making you seem dishonest.
Keyword Stuffing
Keyword stuffing refers to using the same keyword again and again in an unnatural way to get your resume past the ATS.
People engage in keyword stuffing because some ATS software gives applications a higher ranking when it detects a keyword is used more. For instance, an ATS might assign a higher score to a candidate who mentions “search engine optimization” six times over one who mentions it three times.
Here’s an example of how one applicant tried to stuff the keyword “customer satisfaction” in their resume:
Boosted customer satisfaction by 47% by implementing customer satisfaction methods as part of company-wide effort to increase customer satisfaction rates.
Trained 7 new staff members in all aspects of housekeeping, ensuring that they meet health and safety standards
An applicant stuffs the keyword “customer satisfaction” on their resume.
See how extreme this is?
This technique might get your resume past the ATS, but will immediately turn off the hiring manager — ruining your chances of getting hired.