Concierge / Guest Service Officer

Responsibilities:
– Welcome customers upon entrance and confirm reservations.
– Act as the point of reference for guests who need assistance or information and attend to their wishes and requirements.
– Understand customer’s needs and provide them with personalized solutions by suggesting activities and facilities provided by the hotel.
-Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations.
– Arrange events, excursions, transportation etc. upon request from hotel residents.
– Answer the phone and make reservations, take and distribute messages or mail and redirect calls.
– Respond to complaints and find the appropriate solution.

Requirements:
– Proven UAE experience as concierge.
– Excellent communication skills.
– Polite and confident with a great deal of patience.
– Ability in multitasking and time-management.
– Aptitude in resolving issues with a customer-focused orientation.

Short Info

  • Published:6 years ago
  • Company:Al Fajer Facilities Management
  • Location:Dubai,UAE
 
 
 

It is time to proceed abroad for job

It is the dream of more than 70% young people to go abroad and find the suitable job there. There are many reasons behind this trend. Some of these are discussed in the following lines. The major reason is that in most of countries opportunities of jobs is reducing. This situation cause to generate the intensive competition between the applicants in the country. On the other hand the salaries are not increasing with the rate with which prices of commodities are increasing. This imbalance of income and expenses is making life hard to live.

Furthermore, the opportunities in developed countries are increasing which attracts the people from all parts of the world. They also offer good salaries. These are the major attraction for the workers and skilled people to go abroad and work there for earning the handsome income. Taking in view the above discussion it is right to consider the job abroad seriously.