We are looking for experienced and talented Retail Associate for our company outlets located in Abu Dhabi & Dubai.
Job Responsibilities:
– Ensure high levels of customer satisfaction through excellent sales service
– Assess customers needs and provide assistance and information on product features
– Welcome customers to the store and answer their queries
– Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
– “Go the extra mile” to drive sales
– Maintain in-stock and presentable condition assigned areas
– Actively seek out customers in store
– Remain knowledgeable on products offered and discuss available options
– Process POS (point of sale) purchases
– Cross sell products
– Handle returns of merchandise
– Team up with co-workers to ensure proper customer service
– Build productive trust relationships with customers
– Comply with inventory control procedures
– Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)
Job Requirements:
– Proven work experience as a Retail Sales associate, Sales representative or similar role
– Basic understanding of sales principles and customer service practices
– Proficiency in English
– Basic Math skills
– Working knowledge of customer and market dynamics and requirements
– Track record of over-achieving sales quota
– Hands-on experience with POS transactions
– Familiarity with inventory procedures
– Solid communication and interpersonal skills
– A friendly and energetic personality with customer service focus
– Ability to perform under pressure and address complaints in a timely manner
– Availability to work flexible shifts
– High school degree; BS degree in Marketing or related field would be a plus.