We are looking for a Customer Service Executives to work with us in Dubai and Sharjah.
Below mentioned job responsibilities for the role.
1. 1. Complete documentation check and verification as per the standards and guidelines set by BLS and/or Embassies.
2. Answering queries of applicants/Customers.
3. Promotion of Value Added Services
4. Communicating with the customers in a polite and helpful manner.
5. Timely issuance of token for Value Added Services/Submission accordingly.
6. Form Filling of the applications as per the requirement.
7. Constantly updating self on the updates set by Embassy
8. Fast typing to ensure the waiting time is less
9. Reconfirms the validity of the passport, visa, and category applied for and photographs even after the verification done by the service desk at the reception.
10. Responsible for complete data entry with no errors.
11. Accepts charges in cash and issue receipts without fail.
12. Explains post submission procedure to the applicant and informing them how to track his/her application
13. Make a final check on the application by verifying all the important details and assure that there are no mistakes.
14. Attach category wise file reference barcode stickers on the application form and back of the passport.
15. Tagging of the application by colour coding as required.
16. Tallying and accounting of day end cash.
Skills Required
1. Good Communication and interpersonal skills
2. Ability to interact with people
3. Good typing skills in the computer system.
4. Should be flexible in working location and working hours.
Should be a Graduate in any Discipline.
5. Should have a valid residence visa in UAE. Also flexible in working hours.