A leading Eye Care Center in Abu Dhabi is on the lookout for a Medical Receptionist to join our team. The main purpose of the role is to carry out General Reception/administration duties and support the Doctors.
Key Responsibilities: Communicate with patients, providing all relevant information; explain all paperwork, policies, and procedures and schedule the initial consultation appointments, assessment appointments, intake appointments and therapy sessions. Liase with the insurance team on all insurance patients’ process. Maintain all documentation relevant to patient registration and billing. Take ownership of resolving first level/tier client concerns and complaints. Handle billing and payments and maintain accurate records for the Accounts dept. Ensure that professionalism is maintained in all chains of communications
Key Skills needed: Fluent Arabic & English Language. Previous experience in healthcare billing and reception duties (UAE experience preferred). Excellent computer skills. Excellent communication skills. Strong Customer service skills.
1. Lack of appreciation
2. No interest in developing employees' skills
3. Failure to invest in the creator's skills
4. False promises
5. Unpaid extra work
6. Unworthy promotions and hiring
7. Lack of stimulation
If you're an employer, it's important to keep these reasons in mind to retain your best employees.
Appreciate their hard work, invest in their development, and follow through on your promises.
Don't let unworthy employees get ahead of those who truly deserve it. Provide material and moral stimulation to keep your employees motivated and engaged. Remember, retaining top talent is key to your company's success.