A leading Eye Care Center in Abu Dhabi is on the lookout for a Medical Receptionist to join our team. The main purpose of the role is to carry out General Reception/administration duties and support the Doctors.
Key Responsibilities: Communicate with patients, providing all relevant information; explain all paperwork, policies, and procedures and schedule the initial consultation appointments, assessment appointments, intake appointments and therapy sessions. Liase with the insurance team on all insurance patients’ process. Maintain all documentation relevant to patient registration and billing. Take ownership of resolving first level/tier client concerns and complaints. Handle billing and payments and maintain accurate records for the Accounts dept. Ensure that professionalism is maintained in all chains of communications
Key Skills needed: Fluent Arabic & English Language. Previous experience in healthcare billing and reception duties (UAE experience preferred). Excellent computer skills. Excellent communication skills. Strong Customer service skills.