- Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns
- Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
Update customer information in the customer service database during and after each call
- Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
Impact the company’s bottom line by problem solving and turning frustrated clients into repeat customers.
It is common observation that the oil rich economies of the world are leading the economy of the world from last few decades. But some these economies have to face the major fall down due to high rate of depletion of oil reserves. However, few of these economies are working in the right direction to keep their economies on the right track. Among these countries Dubai and Abu Dhabi are the leading states not only in the Gulf but also in the world. The ruling forces in these states are determined to make their states the true center of corporate activities of the world. And they are looking good in this field.
Due to highly progressing economies of Dubai and Abu Dhabi, there present a big potential for the talented people. Taking in view this fact, it is wise thinking to plan the career in these countries because in very short time these states could be the hottest spot for the corporate activities of the world.