A leading Eye Care Center in Abu Dhabi is on the lookout for a Medical Receptionist to join our team. The main purpose of the role is to carry out General Reception/administration duties and support the Doctors.
Key Responsibilities: Communicate with patients, providing all relevant information; explain all paperwork, policies, and procedures and schedule the initial consultation appointments, assessment appointments, intake appointments and therapy sessions. Liase with the insurance team on all insurance patients’ process. Maintain all documentation relevant to patient registration and billing. Take ownership of resolving first level/tier client concerns and complaints. Handle billing and payments and maintain accurate records for the Accounts dept. Ensure that professionalism is maintained in all chains of communications
Key Skills needed: Fluent Arabic & English Language. Previous experience in healthcare billing and reception duties ( UAE experience preferred). Excellent computer skills. Excellent communication skills. Strong Customer service skills.
Resume Keyword Practices to Avoid
We’ve established that using resume keywords throughout your application boosts your chances of a human hiring manager seeing it.
However, be careful not to overdo it.
Packing your resume full of keywords is almost as bad as not including any at all.
Don’t forget that a real person will (hopefully) see your resume at some point. So use natural language that engages that person.
Tip
Make sure you balance hard skills vs soft skills on your resume to show you’re a rounded candidate.
Otherwise, they’ll think you’re either a bad writer — which indicates your communication skills aren’t good — or assume you’re trying to beat the ATS, making you seem dishonest.
Hidden Keywords
This is a sneakier trick some applicants use. It involves copy-pasting a keyword several times, but applying a white font so that the keywords are invisible.
But because the ATS scans all words despite their color, it counts all instances of a keyword. For example, a resume might contain five “invisible” instances of the keyword “business analysis” but only three “visible” ones. The “Find” tool can reveal where invisible keywords are:
Resume Objective
Business Analyst with over 5 years of experience supporting business solution software and performing business analysis. Aiming to utilize my strong prioritization skills and business analysis ability to achieve the goals of your company. Possess a Certification in Business Analysis.
Invisible keywords are used by some candidates.
The ATS counts all eight instances though, and “ranks” that resume higher.
However, since most ATS software lets the hiring manager see a plain text version of the resume, “hidden” keywords appear, and they’ll see your trick.
The result? You’ll come across as untrustworthy, and not worth hiring.