A leading Eye Care Center in Abu Dhabi is on the lookout for a Medical Receptionist to join our team. The main purpose of the role is to carry out General Reception/administration duties and support the Doctors.
Key Responsibilities
• Communicate with patients, providing all relevant information; explain all paperwork, policies, and procedures and schedule the initial consultation appointments, assessment appointments, intake appointments and therapy sessions.
• Liase with the insurance team on all insurance patients process
• Maintain all documentation relevant to patient registration and billing
• Take ownership of resolving first level/tier client concerns and complaints.
• Handle billing and payments and maintain accurate records for the Accounts dept.
• Ensure that professionalism is maintained in all chains of communications
Key Skills needed:
1. Fluent Arabic & English Language
2. Previous experience in healthcare billing and reception duties (UAE experience preferred)
3. Excellent computer skills
4. Excellent communication skills
5. Strong Customer service skills.
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