Answer phone calls and redirect them when necessary. Manage the daily/weekly/monthly agenda and arrange new meetings and appointments. Prepare and disseminate correspondence, memos and forms. File and update contact information of employees, customers, suppliers and external partners. Support and facilitate the completion of regular reports. Develop and maintain a filing system. Check frequently the levels of office supplies and place appropriate orders. Make travel arrangements. Document expenses and hand in reports. Undertake occasional receptionist duties.
Sales Skills for the Workplace
There are some retail sales skills that aren’t usually listed on a resume, but are still important for sales employees. Ensure you have these five skills to achieve success in sales.
Persistence
The ability to persist in spite of rejections is vital for salespeople. Not everyone will say “no” directly — some will listen to your entire pitch and then politely decline. To be a good sales employee, you can’t take this personally either.
Keep in mind that rejection is just part of working in sales. Assume that you’ll receive many more rejections than sales, and learn to shrug them off without interpreting them as a reflection on your ability.
Keep in mind that rejection is just part of working in sales.