• Answer incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel and departments.
• Greet visitors/guests/members professionally, determining the nature and purpose of visit.
• Direct and escort visitors/guests/members to appropriate destination or waiting rooms.
• Monitors visitors’ access and issues visitor passes.
• Collect, sort, distribute and prepare correspondence, mail, messages and courier deliveries.
• Schedule appointments maintaining & updating calendars, reminding respective personnel of the appointments
• Create and prints fax sheets, memos, mail, reports and other documents.
• Receive payments, record receipts for services and handle and reconcile all petty cash daily.
• Take and resolve complaints from customers and public being positive to negative criticism.
• Support the Mission, Vision and core values of the company.
• May be required to perform basic clerical duties, such as faxing office notes and photocopying.
• Assist with Admin and HR tasks as needed.
Requirements:
• Education: Bachelor’s degree.
• Experience: 2-4 years of related experience. (Experience in an office environment will be preferred).
• Ability to build positive relationships with high level of interpersonal skills.
• Excellent talent to interact with people in a positive and courteous manner.
• Strong written and verbal communication skills.
• Ability to prioritize tasks according to importance in a fast paced environment.
• Multi-tasking capability without compromising on quality.
• Must be proficient in handling office equipment including complex multiple lined telephones, printers, photocopy machines, thumb print machine, etc.
• Dependable, punctual and able to work in flexible working hours.
• Basic knowledge of Microsoft Office Applications, specifically MS Word and Excel.