We are looking for a Customer Service Executive to work with our Dubai Branch (Deira/Bur Dubai)
Please note below job description for the same.
1. A complete documentation check & verification as per the standards of Indian Embassy/Consulate.
2. Promotion of Value Added Services.
3. Communicating with the customers in a polite and helpful manner.
4. Document checking to ensure that the waiting time at the reception is less.
5. Timely issuance of token for VAS/Submission accordingly.
6. Constantly updating self on the updates set by CGI/EOI
7. Form Filling of the applications as per the requirement of the customer/service.
8. Reconfirms the validity of the passport, visa, and category applied for and photographs even after the verification done by the service desk at the reception.
3. Accepts service charge, courier charge and passport/visa fee in cash.
4. Prints three receipts, one for the Applicant, one for the Consulate and one for BLS records.
5. Explains post submission procedure and informing applicant how to track his/her application.
6. Make a final check on the application by verifying all the important details and assure that there are no mistakes.
7. Attach category wise file reference barcode stickers on the application form and back of the passport.
8. Tagging of the application by color coding as required.
9. Tallying and accounting of day end cash.
Additional Skills and requirements
1. Good communication and interpersonal skills.
2. Experience in face to face customer service
3. Should have completed Bachelors Degree
4. Should be able to talk in Hindi language.
5.Should have valid residence visa in UAE, not employment visa.
6.Should have good typing skills.
Resume Keyword Practices to Avoid
We’ve established that using resume keywords throughout your application boosts your chances of a human hiring manager seeing it.
However, be careful not to overdo it.
Packing your resume full of keywords is almost as bad as not including any at all.
Don’t forget that a real person will (hopefully) see your resume at some point. So use natural language that engages that person.
Tip
Make sure you balance hard skills vs soft skills on your resume to show you’re a rounded candidate.
Otherwise, they’ll think you’re either a bad writer — which indicates your communication skills aren’t good — or assume you’re trying to beat the ATS, making you seem dishonest.
Dishonest Keywords
It’s tempting to simply include all of the keywords you see in a job posting on your resume to maximize your chances of getting past the ATS.
But hiring managers are going to be suspicious if they see a resume that’s too perfect.
And even if you make it through to the interview, expect to be pressed with some tough questions about your skills.
Stick to the abilities and qualifications you actually have. Adding skills you lack will waste everyone’s time.