• Developed and updates documentation, appraising users and administrators of vital information
• Desktop, Laptops, Printers, Scanners, Network & Telecom units hardware troubleshooting and taking corrective action in shortest possible time.
• Identifying reported PC operating system issues including Network, Printing, Scanning, Email, Internet Access etc. and resolving them quickly.
• Providing MS Office support (Word, excel, PowerPoint and MS Outlook) to users for functionality, usage and data backup/restore
• Update Data in Business Software as per received from the Branch location.
• To provide additional functionality to the business by using the appropriate tool sets to enhance third party applications and develop reports, workflows and forms and/or new small applications.
• Troubleshoot the business software for problem and take measures to reduce/avoid the problems occurring again
• Planning and undertaking scheduled maintenance upgrades.
Sales Skills for the Workplace
There are some retail sales skills that aren’t usually listed on a resume, but are still important for sales employees. Ensure you have these five skills to achieve success in sales.
Persistence
The ability to persist in spite of rejections is vital for salespeople. Not everyone will say “no” directly — some will listen to your entire pitch and then politely decline. To be a good sales employee, you can’t take this personally either.
Keep in mind that rejection is just part of working in sales. Assume that you’ll receive many more rejections than sales, and learn to shrug them off without interpreting them as a reflection on your ability.
Keep in mind that rejection is just part of working in sales.